Privacy Policy
Effective Date: July 29, 2026
Fernweh Fly Co ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a guided trip, contact us, or interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us or book a service, we may collect information such as:
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Name
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Email address
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Phone number
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Billing information
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Trip preferences and booking details
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Any information you voluntarily provide through forms or email
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type
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Device information
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Pages visited
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Date and time of your visit
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Referring website
This information helps us improve our website and provide a better user experience.
How We Use Your Information
We use your information to:
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Process bookings and payments
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Communicate about your reservation
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Respond to questions and customer service requests
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Improve our website and services
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Send updates, promotions, or newsletters (only if you choose to receive them)
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Comply with legal obligations
Payment Information
Payments are processed through secure third-party payment providers. Fernweh Fly Co does not store your complete credit or debit card information on our servers.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences. You may choose to disable cookies through your browser settings, although some features of the website may not function properly.
Information Sharing
Fernweh Fly Co does not sell, rent, or trade your personal information.
We may share information only when necessary to:
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Process payments
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Provide services through trusted third-party providers
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Comply with applicable laws or legal requests
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Protect the rights, safety, or property of Fernweh Fly Co or others
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmitting or storing data over the internet can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will promptly delete it.
Your Rights
Depending on your location, you may have the right to:
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Request access to your personal information
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Request corrections to inaccurate information
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Request deletion of your personal information, subject to legal obligations
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Opt out of marketing communications at any time
Changes to This Privacy Policy
Fernweh Fly Co may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.